Welcome to Morley Veterinary Practice Ltd, Ilkeston - Small Animals and Equine Clinics.
We have a purpose built small animal surgery that is fully equipped with the latest x-ray, ultrasound and theatres. We treat all species of animals, from dogs, cats and small furries, even tortoises and terrapins.
Our Small animal team comprises of three highly experienced veterinary surgeons, two qualified nurses and two trainees.
Morley Veterinary Practice Ltd also specialise in equine work, especially lameness problems which are investigated at our clinic in Duffield, by our specialist equine team.
Again the facilities here are second to none, with the experienced team of veterinary surgeon, radiographer, and animal nursing assistants working closely with our practice physiotherapist, master farrier, and equine dental technician.
"We look at the whole animal not just the illness"
At Morley we are committed to offering you and your pet the highest level of service, as you are aware, we are experiencing a coronavirus pandemic and as such we have implemented the following measures:
Please be assured that we take the health of you, your pet and our staff seriously.
If you or anyone in your immediate family/household are unwell or showing symptoms that could be attributed to the coronavirus (Covid - 19) please DO NOT come to the practice. If your pet is unwell please ask a friend/relative to attend on your behalf or telephone us for advice.
We are open as normal with some restrictions, following guidance from the RCVS.
To reduce your time around other people and prevent a crowded waiting area, may we respectfully ask you to alert us to your arrival (either in person or via telephone) and then wait with your pet in your car until the vet calls you in for your appointment.
We have hand washing and sanitising facilities available, you are welcome to use our sink to wash your hands as you enter and leave the building.
To protect both yourself and our staff’s exposure, please limit family members to as few as possible during your consultation, ideally only 1 person to attend with your pet.
Infection control has always been a high priority at Morley and all surfaces and any equipment are always disinfected between patients but this has now been stepped up to include touchpoints, door handles and card machine/phones.
If you wish to make an appointment our team will ask you a few questions regarding your situation eg are you an at-risk client or showing any symptoms. Appointments will be staggered wherever possible to encourage social distancing and to allow for cleaning all areas between clients.
If you are self-isolating, we will ask you to arrange for someone else to bring your pet to the surgery. The vet will be happy to speak to you over the phone before, during and after the consultation.
Please keep to one person per pet when visiting the practice
If you need to collect medication, please telephone first. We have spaced out consultations so that there aren't people in the waiting room, please don't enter if someone is already waiting.
Should you wish to remain in your car, please let us know of your arrival.
Wherever possible please endeavour to settle your bill by card payment to reduce cash handling by our staff, payments can also be taken in advance by telephone if this is more convenient.
We thank you for your continued support and custom at this difficult time
Morley Veterinary Practice time.
***UPDATED CORONAVIRUS (COVID-19) INFORMATION 24.03.2020***
In light of the Prime Minister’s announcement to tighten restrictions regarding social contact we have made the following updates to our previous statement.
⚠️ We have tightened our bio security situation and want to continue providing emergency and essential treatment for our patients.
⚠️Our main concern is and always has been animal welfare. Medicines can be collected from the surgery with prior notice, payment is required over the phone in advance by card and the medicines will be dispensed with as little social contact as possible.
⚠️Our opening hours will be reduced to 9am - 6pm, emergency and critical care outside these hours will be provided by Vets Now:
Nottingham 0115 9789143
Derby 01332 362400
⚠️ Adult dog and cat booster vaccinations do have a 60 day leeway so can be postponed at the owners discretion, please telephone us to discuss this situation.
⚠️Initial puppy and kitten vaccinations are important on a welfare basis, so please ring us to discuss options.
⚠️We are still covering equine emergencies and will carry out essential procedures so long as we can maintain sensible social distancing, please call our equine center to discuss.
⚠️For our clients who are self isolating or vulnerable we can post non restricted/controlled drugs or home deliver drugs, these services will be offered at a small charge.
Thankyou and Stay Safe
***CORONAVIRUS (COVID-19) UPDATE 20.04.2020***
We know as a pet owner that you may be concerned about how to keep your pets safe and healthy during the Coronavirus outbreak. We are working hard to balance animal health and welfare, public health, your safety and our veterinary teams safety. Please be assured we are always doing our very best for your animals in these difficult circumstances. Your support and understanding to respect our teams would be appreciated at this time. Working with many different health organisations and following guidance from the RCVS and BVA we would like to share the latest information with you:
Please follow the government’s guidelines on social distancing. Please note we are not allowing clients into the building as a precaution to protect our staff, and clients. This may mean you need to wait in the car to allow your vet to assess your pet alone. You should contact the practice by telephone in the first instance if you think your pet needs to be seen.
We are arranging telephone consultations on a case-by-case basis. Please note these are chargeable at the time of calling, as are any medications prescribed by your veterinary surgeon. Please be considerate that we are running a skeleton team at present and it may take longer to answer your call if we are on the other line talking to clients.
Routine prescriptions, medications and flea/worm treatment:
At present these can prescribed remotely, please request these in plenty of time as deliveries are delayed due to the current circumstances. May we respectfully request that all non-essential requests are made by email (firstname.lastname@example.org) if you are unable to reach us by telephone. Our phone lines are extremely busy and we would be devastated if an emergency or critical call was to be missed, please respect our request if we ask to call back at a quieter time.
Spays, neutering and castrations:
Given the shortage of PPE, oxygen and ventilators in the NHS, some of the stock we would normally be able to easily access is being diverted for use in human medicine, we have to be mindful and prudent in our surgery decisions. Each request will be assessed by our vets on a case-by-case basis, with priority given to emergency and critical cases, please call our team to discuss your pets individual circumstances.
Priority is given to puppy and kitten first and second vaccinations, boosters at 1 year old and vaccines to prevent major disease outbreaks. Adult cat vaccines at present can be postponed for up to 3 months.
We thank you for your continued support and understanding during this difficult time.
Further information can be obtained by visiting the following website.
From all at Morley Vets